How to Delete a Brevo Contact When a Gravity Forms Form Is Submitted

People are entitled to ask you to erase their data. Zapify can delete their Brevo contact the moment they submit a request form, using the A form is submitted trigger and the Delete a contact action. Brevo is a Zapify PRO integration.

What this automation does

The automation is one trigger plus one action:

• Trigger: A form is submitted (GRAVITYFORMS_FORM_SUBMITTED, Gravity Forms)
• Action: Delete a contact (BREVO_DELETE_CONTACT, Brevo)

When someone submits your request form, Zapify deletes the contact with that email address from Brevo.

Before you start

• Gravity Forms installed and active, with a published request form that has an email field.
• A Brevo account (formerly Sendinblue).
• A Brevo API key — a v3 key from SMTP & API → API keys in your Brevo account, not an SMTP key. Brevo's own page for it is here.

How to build the automation

Step 1: Connect Brevo

1. Go to Settings → Connections and click Add New.

2. Choose Brevo, paste in your API key, and name the connection something like Marketing Brevo.

3. Click Test. Zapify asks Brevo whose account the key belongs to and answers with something like Connected to Brevo as Your Company (you@example.com), which catches a key pasted from the wrong account.
4. Save.

See Connections for how this screen works generally.

Step 2: Create a new automation

1. In the WordPress admin, go to Zapify → Automations.
2. Click Add New to open the builder.
3. Name it clearly, such as Delete Brevo contact on erasure request.

Step 3: Add the "A form is submitted" trigger

1. Click Add Trigger.

2. Choose Gravity Forms as the app.

3. Select A form is submitted.

4. In the Form field, pick your erasure request form. Choosing a form gives you a token for each of its fields.

Step 4: Add the "Delete a contact" action

1. Click Add Action.

2. Choose Brevo as the app.

3. Select Delete a contact.

Step 5: Configure the action

Field	Required	What it does
Connection	Yes	The Brevo connection from Step 1.
Email address	Yes	Insert the token for the form's email field. This is the contact that will be deleted.

Step 6: Set the steps Live and save

Each trigger and action has its own Live / Off / Draft switch. A new automation starts as a Draft and does nothing until its steps are Live.

1. Set the trigger and every action to Live.
2. Click Save.

Step 7: Test it

Create a throwaway contact in Brevo, submit the form with its address, and check that it is gone. Zapify → Logs shows … was deleted from Brevo. If there is no such contact, the run fails and says There is no contact with the address … in Brevo, so there was nothing to delete.

Tokens you can use

Token	What it holds
Form title / Entry ID / Submitted at	Which entry asked for the deletion, for your records.
One token per form field	Appear once you choose the form.

Conclusion

With the A form is submitted trigger and the Delete a contact action, an erasure request is handled in seconds. For the safer option of simply taking someone off a list, see removing a contact from a Brevo list.

FAQs

Is this free in Zapify?

The Gravity Forms trigger is free. The Brevo action needs an active Zapify PRO licence and a Connection.

How do I stop someone deleting another person's contact?

Do not use the address typed into the form as proof of identity. Show the form only to logged-in users and use the account's own email, or use an email confirmation step first. Zapify's conditions, a PRO feature, can also hold the run unless a check passes. See Filters and conditions.

Does this erase them from my WordPress site too?

No. It only deletes the Brevo contact. WordPress has its own personal-data erasure tools under Tools → Erase Personal Data.

What if the contact does not exist?

The run fails with a message saying there was nothing to delete, which is a sign the address was mistyped or already removed.

Do I need to write any code?

No. The API key is the only thing you copy from outside Zapify.