How to Create a ClickUp Task When a Gravity Forms Form Is Submitted

A submitted request is only useful if somebody owns it. Zapify can turn a Gravity Forms entry into a ClickUp task straight away, with the A form is submitted trigger and the Create a task action. The trigger is free; ClickUp is Zapify PRO.

What this automation does

The automation is one trigger plus one action:

• Trigger: A form is submitted (GRAVITYFORMS_FORM_SUBMITTED, Gravity Forms)
• Action: Create a task (CLICKUP_CREATE_TASK, ClickUp)

When someone submits the form you choose, Zapify creates a task in your ClickUp list with the submission in its description.

Before you start

• Gravity Forms installed and active, with a published form.
• A ClickUp personal API token, from Settings → Apps — see ClickUp's authentication docs.
• The List ID of the list new tasks should land in — the number in the list's URL.

How to build the automation

Step 1: Connect ClickUp

1. Go to Settings → Connections and click Add New.

2. Choose ClickUp, paste in your API token, and name the connection something like Support ClickUp.

3. Save.

See Connections for how this screen works generally.

Step 2: Create a new automation

1. In the WordPress admin, go to Zapify → Automations.
2. Click Add New to open the builder.
3. Name it clearly, such as Turn form requests into ClickUp tasks.

Step 3: Add the "A form is submitted" trigger

1. Click Add Trigger.

2. Choose Gravity Forms as the app.

3. Select A form is submitted.

4. In the Form field, pick the form. Choosing a form adds a token for each of its fields, so you can use the person's own answers.

Step 4: Add the "Create a task" action

1. Click Add Action.

2. Choose ClickUp as the app.

3. Select Create a task.

Step 5: Configure the action

Field	Required	What it does
Connection	Yes	The ClickUp connection from Step 1.
List ID	Yes	The list the task should be created in.
Task name	Yes	For example Support request: {{trigger:FORM_TITLE}} (entry {{trigger:ENTRY_ID}}).
Description	No	Insert All fields to include every answer, or pick individual field tokens.
Priority	No	None, Urgent, High, Normal or Low.

Step 6: Set the steps Live and save

Each trigger and action has its own Live / Off / Draft switch. A new automation starts as a Draft and does nothing until its steps are Live.

1. Set the trigger and every action to Live.
2. Click Save.

Step 7: Test it

Submit the form yourself. Check the ClickUp list for the new task, or Zapify → Logs for the HTTP status ClickUp returned.

Tokens you can use

Token	What it holds
Form title / Form ID	Which form was submitted.
Entry ID / Submitted at / Source URL	The entry, when it arrived, and the page it came from.
All fields	Every answer in one block of text.
One token per field	Appear once you choose a specific form.

Conclusion

With the A form is submitted trigger and the Create a task action, every request gets an owner and a place in your workflow. To create a task from a shop event instead, see creating a ClickUp task when an order status changes.

FAQs

Is this free in Zapify?

The Gravity Forms trigger is free. The ClickUp action needs an active Zapify PRO licence and a Connection.

Where do I find the List ID?

It is the number in the list's URL in ClickUp.

Can I set an assignee or due date?

This action sets the list, name, description and priority. To assign people, use ClickUp's own automations on the list.

Why did the task not appear?

Open Zapify → Logs and check the HTTP status ClickUp returned. A wrong List ID or token is the usual cause.

Do I need to write any code?

No. The token is the only thing you copy from outside Zapify.