Advanced Features
How to Track WooCommerce Store Changes with Logify
What is it?
Logify PRO records what happens inside your WooCommerce store the same way it records the rest of your WordPress site. Products, orders, coupons, customers, product categories, product tags, and WooCommerce settings each get their own entry in the activity log, showing who made the change, what changed, and when.
The integration turns itself on automatically when WooCommerce is active. There is nothing to configure.
Why is it helpful?
A store is rarely run by one person. Shop managers edit prices, support staff refund orders, and plugins change settings in the background. When a customer is charged the wrong amount or a coupon suddenly works for everyone, you need to know which of those things happened.
With WooCommerce logging you can:
- Answer price disputes. See exactly when a product price changed and who changed it.
- Follow an order end to end. Creation, every status change, items added or removed, quantity edits, and refunds all appear in order.
- Catch coupon mistakes early. A coupon edited to 100% off shows up as an entry with the editor's name against it.
- Keep refunds accountable. Refunds and deleted refunds are both recorded, so a refund cannot quietly disappear.
- Explain settings drift. When tax or shipping behaviour changes overnight, the settings entry tells you which tab was saved and by whom.
Who can use it? (Real-World Examples)
1. Store owners with staff accounts
- Scenario: A product went on sale at the wrong price over a weekend and you need to know how.
- Solution: Open Logify > Activity Logs, filter the Event Type to woocommerce, and search the product name. The
updatedentry names the user and the time.
2. Support teams handling refunds
- Scenario: A customer says they were refunded twice.
- Solution: Search the order number. Refund and refund-deleted entries appear alongside the order's status changes, giving you the full sequence.
3. Agencies maintaining client stores
- Scenario: The client reports that checkout behaviour changed after an update.
- Solution: Look for the WooCommerce settings entry near the time of the report to see whether a settings tab was saved, and by which account.
How to use it
Step 1: Make sure WooCommerce is active
The integration is part of Logify PRO and loads only when WooCommerce is installed and active. No settings need to be enabled.
Step 2: Open the activity log
Go to Logify > Activity Logs in your WordPress dashboard. Store events appear in the list alongside every other event.
Step 3: Filter down to the store
Set the Event Type filter to woocommerce to see only store activity. Combine it with the user, severity, or date filters to narrow further — for example, everything a specific shop manager did last week.
Step 4: Open an entry for the detail
Click View Details on any row. For events that change a value, the details panel shows the previous value next to the new one, so you can see a price going from one figure to another rather than just "product updated".
What gets recorded
Products
| Event | Action |
|---|---|
| Product created | created |
| Product updated | updated |
| Product moved to trash | trashed |
| Product restored from trash | restored |
| Product permanently deleted | deleted |
Orders
| Event | Action |
|---|---|
| Order created | created |
| Order status changed | status_changed |
| Order updated | updated |
| Item added to an order | item_added |
| Item removed from an order | item_removed |
| Item quantity changed | item_quantity_changed |
| Order refunded | refunded |
| Refund deleted | refund_deleted |
Coupons
| Event | Action |
|---|---|
| Coupon created | created |
| Coupon updated | updated |
| Coupon moved to trash | trashed |
| Coupon restored | restored |
| Coupon permanently deleted | deleted |
Customers
| Event | Action |
|---|---|
| Customer created | created |
| Customer updated | updated |
| Customer deleted | deleted |
Customer deletion is recorded at a higher severity than the rest, because it removes data you cannot get back.
Product categories and tags
| Event | Action |
|---|---|
| Product category created / updated / deleted | created, updated, deleted |
| Product tag created / updated / deleted | created, updated, deleted |
Store settings
| Event | Action |
|---|---|
| WooCommerce settings saved | updated |
The entry records which settings tab was saved.
Frequently asked questions
Do I need to turn the integration on? No. It activates automatically when WooCommerce is active and you are running Logify PRO.
Will this slow down my store? Log writes are buffered during the request and saved in a single batched query, so busy stores are not paying for a separate database write per event.
Can I stop logging some of this? Yes. Use Logify > Settings > Exclusions to drop activity by user, role, IP address, post type, post status, or whole event categories before it is ever written. See How Can I Stop Certain Activities From Being Recorded?
Can I get alerted when something specific happens in the store? Yes, with Logify PRO notifications. See Notifications and How To Narrow Logify Alerts By Event And Severity.