Troubleshooting and FAQ

I Don't See Any Events in the Log

  • Check that Enable Tracking is on under Logify > Settings.
  • Confirm you're not an excluded user in the Exclusions tab.
  • Trigger something obvious (log out, log back in) and refresh.

The Activity Log Is Growing Too Fast

  • Set a shorter Log Retention Period under Logify > Settings.
  • Add noisy event categories to Exclusion Rules.
  • Dropping the auto-draft and inherit post statuses removes a lot of autosave noise.

My Email Digest Didn't Arrive

  • Confirm Enable Email Digest is on.
  • Check the Last Sent indicator on the digest settings screen. If it's "Never" or stale, WP-Cron may not be firing.
  • Use Send Test to verify your email delivery setup.
  • Check spam/junk folders.

My Notifications Don't Reach Slack / Webhook

  • Verify the Webhook URL by sending a test payload from outside WordPress (curl, Postman).
  • Look for kc_lf_post_insert_activity_log action listeners — if none are registered, PRO isn't activated.
  • Check that the originating event actually matches the destination's event-type allowlist and minimum severity.
  • Failed network calls are silent by design; they won't appear in the activity log.

I Defined KC_LF_DEV_MODE But Don't See PRO Features

  • KC_LF_DEV_MODE only unlocks PRO when the pro/ module is also present on disk.
  • If you downloaded the free version from WordPress.org, the pro/ directory isn't bundled and PRO features stay locked.
  • Install Logify Pro to use the PRO modules.

How Long Are Logs Stored?

  • The default is 30 days. You can choose 7 days, 30 days, or "Keep Indefinitely" under Logify > Settings.

Can I Export Years of Logs at Once?

  • Exports are capped at 50,000 rows per run. For larger archives, run multiple exports with narrower date ranges, or use WP-CLI.

Does Logify Slow Down My Site?

  • Logify buffers log writes in memory and flushes them in a single batched query at request shutdown. The hot WordPress hooks (wp_login, save_post, and so on) don't take a database hit per event.

How Do I Completely Remove Logify?

  • Under Logify > Settings > Maintenance, tick Cleanup on Uninstall.
  • Then deactivate and delete the plugin from Plugins. All Logify tables and options are removed.

Best Practice Checklist

  1. Review the Exclusions tab once a month to keep the log focused.
  2. Keep a digest going so you notice activity even when you don't open the dashboard.
  3. Schedule a recurring PDF export if compliance or audit policy requires it.
  4. On PRO, wire critical-severity events to a notification destination you actually watch (Slack, on-call email).

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